Female talking to female counselor

Employee Assistance Program (EAP)

Whether you’re feeling stressed and overwhelmed, or you’re stuck dealing with something complex, you have help and resources when you need them. The EAP is a confidential counseling and referral service available to you and your family members at no cost.

Phone Access

The EAP offers 24/7 unlimited telephone access to licensed professionals who can help with concerns regarding:

  • Marriage and relationships
  • Depression, anxiety, stress, and grief
  • Substance abuse
  • Child care and elder care
  • Work-related issues, and much more

Counselor Access

The EAP may refer you to a local counselor who can address your concerns in person.
The EAP provides up to three free face-to-face consultations per issue per person each year.

Learn to Live for Support During Difficult Times

If you are experiencing stress, anxiety, social anxiety, depression or issues with substance abuse, support from Learn to Live can help – at no cost to you.

Ensign employees and their covered dependents (ages 13+) enrolled in a BCBSTX medical plan have access to private and confidential Learn to Live benefits, which include:

  • Immediate 24/7 access to self-paced online programs in English and Spanish
  • Ability to start, stop and save your progress
  • Coaching via phone, email and text

Receive support from Learn to Live at any time by logging in to the Blue Access for Members portal at www.bcbstx.com. Select “Wellness”, and then “Digital Mental Health”.

Carrier Information
GuidanceResources
1-877-262-2327
guidanceresources.com
Web ID: Ensign

Uprise Health
1-800-386-7055
ibhworklife.com
User name: Matters
Learn to Live
www.bcbstx.com
Select: Wellness; then: Digital Mental Health
Plan Documents